Search Clarisonic

Looking for Answers about this Product?

Devices(Q:270 A:165)
Shop Our Products(Q:282 A:259)
Skin Care(Q:7 A:1)
Special Offers(Q:2 A:0)
Shop now at Clarisonic
or
Choose a Category
View all questions > System Kits Q & A

Customer Questions & Answers for
Clarisonic Classic

System Kit
Customer Questions & Answers:
110 Questions
 | 
124 Answers
Overall Rating:
4.895 out of 5
4.9
out of
5
Product Details

Questions & Answers for Clarisonic Clarisonic Classic

Question
How come just bottom 2 lights are green?
I have not used the device in about a month, and now when I went to use it it just pulses. It does not actually turn. It makes the right sounds, but doesn't work.
Gender: Female
Exclusive offer: No
asked 1 year, 10 months ago
by
Robin
Los Angeles, CA
on Clarisonic Classic
1 answer
Answers
answer 1
I had the same problem. Its not charging properly Call Clarisonic.
Exclusive offer: Yes
answered 1 year, 2 months ago
by
NetteC
Fredericksburg, VA
Question
when charging the clarisonic on the charging base. should there be a light indicating that its charging
Gender: Female
Exclusive offer: Yes
asked 2 years ago
by
heidi
miami, FL
on Clarisonic Classic
1 answer
Answers
answer 1
Heidi, yes mine lights up when it's charging. The lights flash until it's fully charged and then they all stay on when it's ready to use.
Exclusive offer: Yes
answered 1 year, 10 months ago
by
AthleteKitty
Houston
Question
how do i know if my brand new clarasonic classic is charging
i just received my clarasonic classic and as the directions stated i let it charge overnight i plugged in the charger and placed brush in the cradle no lights came on ?? and its still not charged a day later ??? and no lights are on
Gender: Male
Exclusive offer: Yes
asked 2 years, 5 months ago
by
josh
dallas,tx
on Clarisonic Classic
1 answer
Answers
answer 1
Are you sure you faced the brush towards the charger, not away from it? I had to let my unit charge for 48 hours to use it initially.
Exclusive offer: Yes
answered 2 years, 3 months ago
by
sharplady
Daytona Beach, FL
Question
Can you help me choose which model?
What are the relevant differences in the models, other than the number of speeds and price? Basically, does the Mia do the same job on a face as the Plus - but is simply smaller? Help!
Gender: Female
Exclusive offer: Yes
asked 2 years, 6 months ago
by
Kathy
Western NC
on Clarisonic Classic
1 answer
Answers
answer 1
The larger Clarisonic can also be used on your body with the supplied body brush to make all of you flawless. Other than that I know no differences besides the price, the number of speeds, and the size.
Exclusive offer: Yes
answered 2 years, 3 months ago
by
sharplady
Daytona Beach, FL
Question
Can I use the body brush on my Classic Clarisonic?
Gender: Female
Exclusive offer: Yes
asked 2 years, 9 months ago
by
auntyomi
Kaneohe, HI
on Clarisonic Classic
1 answer
Answers
answer 1
I think you can but the speed won't be as fast as it should be for the body brush. The Pro has specific speeds for the body brush so I think that's really the only difference... That's just my opinion though.
Exclusive offer: Yes
answered 2 years, 8 months ago
by
Megatron00
Question
do cleaning heads fit all models?
Gender: Male
asked 2 years, 11 months ago
by
Anonymous
on Clarisonic Classic
1 answer
Answers
answer 1
I think it is safe to say that, yes, brush heads fit all models. They don't specify whether or not a specific brush is for a specific model.
Exclusive offer: Yes
answered 2 years, 8 months ago
by
Megatron00
Question
Why Is my Clarisonic not beeping at T-timer prompts?
I just purchased my Clarisonic Classic and when the setting is on low speed, the Clarisonic will not beep at the T-timer prompts. Instead of beeping and pausing quickly, my Clarisonic will only pause quickly with no beeping.
HELP!
Gender: Female
 
Products related to my question
Clarisonic Classic
4.9 out of 5(974)
 
 
 
 
 
asked 3 years, 1 month ago
by
clairelovesclarisonic
Cedar Rapids, IA
on Clarisonic Classic
2 answers
Answers
answer 1
Have you reviewed the user guide part where it shows you about the different settings? That's the only thing I can think about... If you don't have it anymore, find your model on the site and you should be able to download it there & view it. I hope this helps because the beeps are a big help to me! =)
Exclusive offer: Yes
answered 2 years, 8 months ago
by
Megatron00
answer 2
Hi,
We wil need you to call us so we may troubleshoot with you over the phone, our number is 888-525-2747 we are open Mon-Fri 6am-5pm pacific time. Anyone here will be happy to help you.

Warm Regards,
Customer Service
Staff Answer
answered 3 years ago
by
Clarisonic Answers
Bellevue, WA
Question
My Clarisonic won't turn off unless it's charging in the cradle. The on/off button seems to not be working at all. Never had this issue, what do I do?
My Clarisonic won't turn off unless it's charging in the cradle. The on/off button seems to not be working at all. Never had this issue, what do I do? I woke up in the middle of the night with it on, the only way I was able to shut it off was to place it in the cradle while charging. Otherwise it literally will just stay on - no beeps during only at the begining. What do I do? And how do I get this fixed?
Gender: Female
asked 2 years, 11 months ago
by
Anonymous
on Clarisonic Classic
1 answer
Answers
answer 1
I'm sure you have tried everything but what about holding down the button?
Exclusive offer: Yes
answered 2 years, 8 months ago
by
Megatron00
Question
Is it normal to experience dry patches?
I have the MIA2 and have been using it for about 2-3 weeks now I am experiencing dry patches on my cheeks and forehead, but I never had dry skin before my skin is normal and oily on the tzone. Is this normal?
Gender: Female
Exclusive offer: No
asked 2 years, 8 months ago
by
Jezziye
Brooklyn, NY
on Clarisonic Classic
1 answer
Answers
answer 1
Could be the cleanser you are using... maybe use something that hydrates or that is creamy. Or you could reduce the time you spend on those areas. Hope this helps. =)
Exclusive offer: Yes
answered 2 years, 8 months ago
by
Megatron00
Question
Why does my Clarisonic always seem TOO wet?
I just got my Clarisonic classic for Christmas and I followed the directions, wet the brush head, rubbed the cleanser on my face and put the brush head on my face in circles (forehead, cheeks, nose, etc.). It drips water and doesn't even feel like its working b/c of all the water on the head it just feels like a separation I can barely feel the bristles. I tried quickly putting water on it, shaking it to remove excess H2O, or putting little amounts on. Help please!
Gender: Female
Exclusive offer: Yes
 
Products related to my question
Clarisonic Classic
4.9 out of 5(974)
 
 
 
 
 
asked 2 years, 8 months ago
by
Kate
on Clarisonic Classic
1 answer
Answers
answer 1
Mine does the same thing, I just put it under water quickly then just kind of bump it on a towel & that seems to help..
Exclusive offer: Yes
answered 2 years, 8 months ago
by
Megatron00
1 2 3 4 5 ... 11 next>>