Clarsonic Mia stopped working--only pulsates now?
I'm at my wits end with what to do with this product (other than buy a new brush head and see if that does anything, which I won't have the money for until January). I bought the Mia last June, so it's still under warranty. The current brush head had been in use since October.
About a week ago, while I was in the middle of using my Mia, it suddenly stopped working and pulsed a few times before shutting off. It had just been charged, so I found it strange. Even so, I figured it hadn't finished charging, so I plugged it back in. The next day, same thing happened again, only this time it started pulsing sooner than before.
After doing a little web searching for solutions, I found a few suggestions for similar problems that suggested plugging in the charger into a different plug. It made no difference. The next day was the same as the last.
Then I tried leaving it unplugged for a night, and see if maybe I was overcharging it or something like that. Once again, no change.
Next, I tried holding the on/off switch for a 3-4 seconds to see if it would reset the settings, or something. Inside I got continuous pulsing. Since I first did this, it sometimes starts continuously pulsing when I attach it to the charger afterwards.
Lastly, I tried cleaning my Mia in water with a little bleach for about 15 or 20 minutes (I only meant for it to be around 5 minutes, but life got away from me). Still no difference.
Should I just given up and get a replacement? How would I even go about doing that, and would it cost me any money (I really love this product, but I absolutely cannot afford to drop another $100+ dollars at the moment).
Exclusive offer: No
asked 1 year, 10 months ago
on Clarisonic Mia