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View all questions > System Kits Q & A

Customer Questions & Answers for
Clarisonic Mia

System Kit
Customer Questions & Answers:
145 Questions
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168 Answers
Product Details

Questions & Answers for Clarisonic Clarisonic Mia

Question
How do I change the battery on the Mia?
Gender: Female
asked 5 years, 4 months ago
by
Anonymous
on Clarisonic Mia
1 answer
Answers
answer 1
The battery can not be changed on any of our units. The lift span of the units is at least 2 years and up to 5 or more. Your Mia may still be under warranty. Give customer service a call to find out. You may also want to try plugging it into a different outlet to reset the unit.
answered 5 years, 2 months ago
by
Clarisonic Answers
Bellevue, WA
Question
What are the dimensions (i.e. __ in x __ in)?
How does it compare in size to the Classic?
Gender: Female
asked 5 years, 4 months ago
by
J
MI
on Clarisonic Mia
1 answer
Answers
answer 1
The Mia is 2.5 inches shorter in length than the Classic, Plus, & Pro models.
answered 5 years, 2 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Does the Mia Charger fit any other models of the Clarisonic?
I thought I was buying a universal charger and it seems to be for the Mia only?
Gender: Female
asked 5 years, 3 months ago
by
RM
Ohio
on Clarisonic Mia
1 answer
Answers
answer 1
The Mia is paired with our pLink international charger. All of the other Clarisonic units work with our International Charging Cradle availiable for purchase on our website.
answered 5 years, 2 months ago
by
Clarisonic Answers
Bellevue, WA
Question
After a week, my face has small bumps. What is the cause?
Bumps are on my chin and cheeks. I have had terrible acne in the past and am afraid to continue to use it.
What should I do?
Gender: Male
asked 4 years, 9 months ago
by
Buddy
Minnesota
on Clarisonic Mia
1 answer
Answers
answer 1
Hi Buddy, Some people do report breaking out when they first start using the Clarisonic. Typically the reason is due to the fact that the Clarisonic is cleaning the skin so well, it is bringing dirt and oil which has been trapped below the skin surface, up to the surface. This should only last a month and a half or so at the very most. You may want to try a delicate brush head. It is gentler on the skin and many people have seen improvement when using this brush head. I hope this helps!
Staff Answer
answered 4 years, 9 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Can Clarisonic be bought in Australia?
Is there anyway to buy/get Clarisonic in Australia?
Gender: Female
asked 4 years, 9 months ago
by
Anonymous
Australia
on Clarisonic Mia
1 answer
Answers
answer 1
Yes, it will be avaliable soon. Fill out your information on our website and you'll be one of the first to be notified when Clarisonic is in Australia. Thank you! This is the link: http://clarisonic.com/us/mailing-li...
Staff Answer
answered 4 years, 9 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Are the Mia, Classic & Plus brush heads interchangeble?
Gender: Female
asked 4 years, 9 months ago
by
Lynda
Denham Springs, LA
on Clarisonic Mia
1 answer
Answers
answer 1
Hi Lynda, Yes, the facial brush heads are interchangeable. The body brush is only compatible with the Plus & Pro models. Thank you!
Staff Answer
answered 4 years, 8 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Can I use my own cleanser with the Mia or do I have to use the Clarsonic cleanser?
Gender: Female
asked 4 years, 8 months ago
by
Chrstie
Plano, TX
on Clarisonic Mia
1 answer
Answers
answer 1
Thanks for your question, Clarisonic works well with all cleansers and we recommend you follow up your cleansing routine with a great moisturizer.
Staff Answer
answered 4 years, 8 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Ihave had my mia for a month and it ony holds a charge for about four
uses. Is this normal and if not what can I do?
Gender: Female
asked 4 years, 8 months ago
by
Elizabeth S
Marietta, GA
on Clarisonic Mia
1 answer
Answers
answer 1
Thank you for your inquiry. Please call us at 888-525-2747, anyone here can help you, and be sure you have your handle and charger base with you so we can troubleshoot the problem. Our hours are 6am-5pm pacific time. Monday through Friday.

Warm Regards
Staff Answer
answered 4 years, 8 months ago
by
Clarisonic Answers
Bellevue, WA
Question
can you use the mia around the eyes?(ie under the eye and eyelid area)
Gender: Female
asked 4 years, 8 months ago
by
kisha
north carolina
on Clarisonic Mia
1 answer
Answers
answer 1
Hi there, The Clarisonic should not be used close to the eye. It is safe to use on the temples but not the delicate skin just around the eye area.
Staff Answer
answered 4 years, 8 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Can you use the head for body of the Mia?
Gender: Male
asked 4 years, 8 months ago
by
Marla
Groves Texas
on Clarisonic Mia
1 answer
Answers
answer 1
No the Mia does not have the technology to use the body brush. Thanks for asking.
Staff Answer
answered 4 years, 8 months ago
by
Clarisonic Answers
Bellevue, WA
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