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Customer Questions & Answers for
Clarisonic Mia

System Kit
Customer Questions & Answers:
349 Questions
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288 Answers
Product Details

Questions & Answers for Clarisonic Clarisonic Mia

Question
Green Light flashs and the brush head twitches 3 times before stopping. What does this mean?
I have charged it for a day, switched out the brush head and tried different outlets.
Gender: Male
asked 4 years, 2 months ago
by
Anonymous
on Clarisonic Mia
1 answer
Answers
answer 1
Hi there,
This means the brush needs a charge. Have you tried resetting the unit by charging it in an entirely different room? If so, give us a call so we can do some more troubleshooting with you.
Staff Answer
answered 4 years, 2 months ago
by
Clarisonic Answers
Bellevue, WA
Question
MIA- So where in the UK?
Hi- in one of the answers belowe you mention that MIA is now available on the uk website, but unfortunately it does not seem to be. can you pls advise where we can purchase it in Europe? thank you!!!
Gender: Female
asked 4 years, 2 months ago
by
KatKat
LOndon
on Clarisonic Mia
1 answer
Answers
answer 1
The Mia will be available in the U.K. in 2011. The colors are still to be announced.
Staff Answer
answered 4 years, 2 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Would you recommend the clarisonic mia for me?
I am 14 years old and have combination skin. I get the occasional breakout but other than that my skin is behaving pretty well. Would it be too early to start using the clarisonic mia? Should I wait until I get older before I try?
Gender: Female
asked 4 years, 2 months ago
by
Anonymous
on Clarisonic Mia
1 answer
Answers
answer 1
Hi there,
Thank you for your question, it's great you're starting to take care of your skin at a young age. Yes, the Clarisonic is great for teenagers! It will help clear up any acne you have now and it will help prevent acne in the future. The mia is a great starter model. We currently have a discount if you buy two Clarisonic units you save about $20 each. Maybe a friend of yours would also like to give it a try!
Staff Answer
answered 4 years, 2 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Is there a body brush for Mia?
I would love to have a body brush that works with my Mia...is there one and if so, how can I get my hands on one?
Gender: Female
asked 4 years, 2 months ago
by
hdlynnette
Church Hill, TN
on Clarisonic Mia
1 answer
Answers
answer 1
Thank you for your question. The Spot Therapy brush head (body brush) is not compatible with the Mia. The Mia does not have the technology for the Spot Therapy brush head. The normal brush head is often used on the body instead.
Staff Answer
answered 4 years, 2 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Voltage for Mia?
Can I use the Mia in Europe at 220V? I can't find the specs for it.
Gender: Female
asked 4 years, 2 months ago
by
Anonymous
on Clarisonic Mia
1 answer
Answers
answer 1
Yes, the Mia is compatible with 100-240 Volts AC; 50/60 Hz. It can be used worldwide with the appropriate country adapter.
Staff Answer
answered 4 years, 2 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Has anyone used the clarisonic that is a teen?
Gender: Female
asked 4 years, 2 months ago
by
Anonymous
on Clarisonic Mia
1 answer
Answers
answer 1
Hi! We have lots of teens who are using the Clarisonic to clear up acne. The Clarisonic is gentle enough for most skin types. It is good to get a start on a great skin care regimen at a young age. Call us if you have any more questions!
Staff Answer
answered 4 years, 1 month ago
by
Clarisonic Answers
Bellevue, WA
Question
Does the Mia have the interval timing when cleansing?
Gender: Female
asked 4 years, 2 months ago
by
Anonymous
on Clarisonic Mia
1 answer
Answers
answer 1
No, the mia does not have the t-timer.
Staff Answer
answered 4 years, 1 month ago
by
Clarisonic Answers
Bellevue, WA
Question
How do you keep the bristles from smelling?
Gender: Female
asked 4 years, 1 month ago
by
Anonymous
on Clarisonic Mia
1 answer
Answers
answer 1
Hi there, make sure to always leave the cap off unless traveling and to wash the brush with anti bacterial soap at least once a week. If you can not get the smell out, use one part water and one part bleach and let the brush head portion of the handle soak for 5-10 minutes.
Staff Answer
answered 4 years, 1 month ago
by
Clarisonic Answers
Bellevue, WA
Question
Mia will not recharge. Why?
I've only had this product a few months. I use it only when traveling. Worked fine in June. Tried to use it last night and all I got was beeping pulses. Tried to recharge it....no luck. Suggestions?
Gender: Female
asked 4 years, 1 month ago
by
Sandy
Orlando, FL
on Clarisonic Mia
1 answer
Answers
answer 1
Hi Sandy, first try a different outlet overnight and if that doesn't work give customer service a call.
Staff Answer
answered 4 years, 1 month ago
by
Clarisonic Answers
Bellevue, WA
Question
My mia started to pulsate and won't spin? Do you know why?
Gender: Female
asked 4 years, 1 month ago
by
Anet
Suffield, CT
on Clarisonic Mia
1 answer
Answers
answer 1
Hi Anet, Make sure the brush head is securely attached to the brush handle. Try using a different brush head to see if that fixes the problem. If not, soak the handle in water & bleach for a few minutes to loosen up the parts. Call customer service if you have any additional difficulties. Thank you!
Staff Answer
answered 4 years, 1 month ago
by
Clarisonic Answers
Bellevue, WA
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