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View all questions > System Kits Q & A

Customer Questions & Answers for
Clarisonic Mia

System Kit
Customer Questions & Answers:
145 Questions
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168 Answers
Product Details

Questions & Answers for Clarisonic Clarisonic Mia

Question
Can I use the Clarisonic on my eyes?
I was just wondering if it's safe to use the Clarisonic to remove eye makeup.
Gender: Female
asked 4 years, 5 months ago
by
Sabrina
on Clarisonic Mia
2 answers
Answers
answer 1
I'm not a Clarisonic expert I just own one and love it but I am a professional make up artist and I would not recommend doing that. The skin around your eyes is the thinnest skin on our bodies so you really need to be gentle with it plus the circulation of the device is so fast it might be a bit hard on your eyelashes.
answered 4 years, 4 months ago
by
Kari Z
Kansas City
answer 2
I think you can not. Because you have to avoid the eyes... Also use a make up remover before you clean your face with the clarisonic i think that way your brush will not get all dirty so quick.
answered 4 years, 4 months ago
by
Christel
New York,NY
Question
will the mia version alert you by beeps, as the classic version does, when to switch to different parts of the face.
Gender: Female
asked 4 years, 4 months ago
by
Anonymous
smyrna, ga
on Clarisonic Mia
1 answer
Answers
answer 1
The Mia doesn't beep at you like the fullsize version but it does cut off at the one minute mark.
answered 4 years, 4 months ago
by
Kari Z
Kansas City
Question
Can i use clarisonic mia in China with it's international charger?
I want to buy skin care pairs,one is mia,the other is plus.But i am not sure whether or not it can be used in China with the international charger.
Gender: Female
asked 4 years, 4 months ago
by
makino
SAN CARLOS,CA
on Clarisonic Mia
1 answer
Answers
answer 1
HI,
The plus and mia both have universal chargers, so they can be used outside the country. You just need to be sure you have the proper adapter. Hope this helps.

Warm Regards
Staff Answer
answered 4 years, 4 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Can I buy it from China?
I do not know whether I can buy in China and whether any after sales service in China?
Gender: Female
asked 4 years, 4 months ago
by
Lydia
on Clarisonic Mia
1 answer
Answers
answer 1
HI,
We currently do not sell in china, you would need to find someone who sells our product that could ship it to you.

Warm Regards,
Customer Service
Staff Answer
answered 4 years, 4 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Problem with mildew below the brush in Clarisonic Mia?
When I separate the brush from the handle to do regular cleaning, I tend to find mildew. Sometimes I even find that it is underneath the white plastic piece in the handle. Can I take this white piece out to clean? Also, how can I prevent mildew in between weekly cleanings?
Gender: Female
asked 4 years, 4 months ago
by
Anonymous
on Clarisonic Mia
1 answer
Answers
answer 1
Hi,
It is safe to clean under the brush head. To prevent mildew, you need to make sure you aren’t putting the cap on after use. Also you want to make sure you are rinsing your brush of and patting dry when you are done. I might even suggest taking the brush head off after use to air dry that way. Also make sure you are changing your brush heads every 3 months. Hope this helps.

Warm Regards,
Customer Service
Staff Answer
answered 4 years, 4 months ago
by
Clarisonic Answers
Bellevue, WA
Question
How do you clean the Mia?
I've had it for a few months, and I'm aware of the wash-with-soap-and-warm-water-weekly recommendation. However, under the brush and in the head of the device, I can see slight grime from make-up and oil - the kind that you have to actually wipe away. What can be done? NOTE: I haven't removed the thin ring of plastic that's held in by the metal, if anyone knows what I mean... that's also preventing full cleaning.
Gender: Female
asked 4 years, 4 months ago
by
sarah
on Clarisonic Mia
1 answer
Answers
answer 1
Hi,
To clean the part under the brush head, I would suggest using hot soapy water or even diluted bleach to help cut through the grime, then you can use an old toothbrush or q-tip to get in to the hard to wipe spots. That should do the trick and help to keep it clean. Hope this helps.

Warm Regards,
Customer Service
Staff Answer
answered 4 years, 4 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Can a 15 year old use Clarisonic?
I'm really interested in the Clarisonic Mia but I'm only 15 years old. Will it be too harsh on the skin? Should I purchase it or wait a few more years?

Thank you :)
Gender: Female
 
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asked 4 years, 4 months ago
by
Carol
on Clarisonic Mia
1 answer
Answers
answer 1
I'm no expert but I wish I had the Clarisonic when I was a teen. If you're really concerned about whether or not it's safe, ask a dermatologist. Teens are prone to skin problems like acne due to hormones. I would imagine the Clarisonic can only help.
answered 4 years, 4 months ago
by
Anonymous
Question
Mia in Denmark
Can I be sure that Mia will work with an adapter in Denmark, Europe?

We have 220-230V
Gender: Female
asked 4 years, 4 months ago
by
Anonymous
on Clarisonic Mia
1 answer
Answers
answer 1
HI,
Yes, the Mia can be used in Denmark, you just have to be sure to have the correct adapter to plug it in. Hope this helps.

Warm Regards,
Customer Service
Staff Answer
answered 4 years, 3 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Is the mia just for Women?? Or can Men benefit from it too?
Gender: Male
asked 4 years, 3 months ago
by
Danny
California
on Clarisonic Mia
1 answer
Answers
answer 1
Dude, I just got one and it is pretty awesome. It makes washing your face super easy, and it gets your skin cleaner than it is possible to do with just your hands.

So yes. Guys can most definitely benefit.
answered 4 years, 3 months ago
by
Anonymous
Santa Cruz, CA
Question
My Clarisonic Mia is suddenly vibrating and the green light is flashing, when I try to press the start button it vibrates once then stops. How come?!
I've charged the battery fully and since then have only used it twice.
Gender: Female
asked 4 years, 3 months ago
by
Anonymous
on Clarisonic Mia
1 answer
Answers
answer 1
HI,
We would need you to call in so we can do some troubleshooting with you, if it is something we cannot walk you through we can look into replacement options. Our number is 888-525-2747 we are open Mon-Fri 6am-5pm pacific time. Anyone here will be happy to assist you.

Warm Regards,
Customer Service
Staff Answer
answered 4 years, 1 month ago
by
Clarisonic Answers
Bellevue, WA
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