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Customer Questions & Answers for
Clarisonic Mia

System Kit
Customer Questions & Answers:
145 Questions
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168 Answers
Product Details

Questions & Answers for Clarisonic Clarisonic Mia

Question
Mia: What does the buzzing sound when disconnected from charger mean?
I received my Clarisonic Mia yesterday afternoon. I put it to charge as indicated and when the LED was steady this morning, I removed the charger from it's 'belly'. Upon doing that, the Mia made twice a short buzzing sound (very cute though :)). What does that mean exactly?
Gender: Female
asked 4 years, 2 months ago
by
Anke
The Netherlands
on Clarisonic Mia
1 answer
Answers
answer 1
I think it just means that it is fully charged. :)
answered 4 years, 2 months ago
by
Anonymous
Question
My Mia turns on after 10 pushes or the button and the pause doesn't work. Why? Also when I put it to charge it vibrates twice every few seconds.
Hi,
I am not sure what is going on. Everything was perfect with my Mia until yesterday. I've been using it for just over a year.
I tired to turn it on and it just wouldn't start. I finally got it to work at then it wouldn't pause. I thought maybe the battery was dying so I put it to charge and all that happens is that it vibrates twice every few second. What is going on???
Gender: Female
asked 4 years, 2 months ago
by
TanJa
Toronto, Ontario
on Clarisonic Mia
1 answer
Answers
answer 1
HI,
We would need you to call in so we can do some troubleshooting with you, if it is something we cannot walk you through we can look into replacement options. Our number is 888-525-2747 we are open Mon-Fri 6am-5pm pacific time. Anyone here will be happy to assist you.

Warm Regards,
Customer Service
Staff Answer
answered 4 years, 1 month ago
by
Clarisonic Answers
Bellevue, WA
Question
How is it with roseacia?
I have rosecia on my cheeks and nose they are ALWAYS red. Will Clarisonic help with this or could it make it worse?
Gender: Female
 
Products related to my question
Clarisonic Mia
 
 
 
 
 
asked 4 years, 2 months ago
by
Chelle
Kansas
on Clarisonic Mia
1 answer
Answers
answer 1
I have a co-worker with rosacea and she loves her Clarisonic.....be careful on the cleanser you use and try a delicate brush head.
answered 4 years, 2 months ago
by
Queen Flamingo
olympia, WA
Question
Just bought a clarisonic mia and it says charge 24 hours before first use so i charged it but it kept getting disconnected so it wasn't 24 hours
consecutively.

Like it was in my room then i moved it to the bathroom. Will this affect the battery life (long term) because apparantly not charging for 24 hours does something wierd to the battery life.
Gender: Female
asked 4 years, 2 months ago
by
Char
on Clarisonic Mia
2 answers
Answers
answer 1
It should be fine, as long as you didn't interrupt longer than 10 minutes when moving it.
answered 4 years ago
by
Anonymous
answer 2
HI,
You should not have any problems as long as you put it back on the charger and let it get a full charge (soild green light on back) before use. If you have any more questions please feel free to call us at 888-525-2747 we are open Mon-Fri 6am-5pm pacific time. Hope this helps.

Warm Regards,
Customer Service
Staff Answer
answered 4 years, 2 months ago
by
Clarisonic Answers
Bellevue, WA
Question
I live in Denmark, does the charger fit our standards? (used in most european countries, except for Britain, Switzerland..)
Gender: Female
asked 4 years, 2 months ago
by
Anonymous
Denmark
on Clarisonic Mia
1 answer
Answers
answer 1
Hi,
Yes, the Mia's charger has the voltage range of 100-240. Hope this helps.

Warm Regards,
Customer Service
Staff Answer
answered 4 years, 2 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Can I use proactive cleanser with my Mia?
Gender: Female
 
Products related to my question
Clarisonic Mia
 
 
 
 
 
asked 4 years, 2 months ago
by
Kimmie
Illinois
on Clarisonic Mia
2 answers
Answers
answer 1
As long as the cleanser isn't abrasive, then you're good to go.
answered 4 years ago
by
Brett
answer 2
Hi,
Yes you are able to use your own preferred cleansers with the Clarisonic. Hope this helps.

Warm Regards,
Customer Service
Staff Answer
answered 4 years, 1 month ago
by
Clarisonic Answers
Bellevue, WA
Question
Can i use mia with cetaphil gentle skin cleanser?
Gender: Female
asked 4 years, 2 months ago
by
Stef
chicago
on Clarisonic Mia
2 answers
Answers
answer 1
I use Dr. Perricone with Mia and it works really good. I believe you can use any skin cleanser you like.
answered 4 years ago
by
SashaZMD
Bethesda, MD
answer 2
Hi,
Yes you are able to use your own cleanser with the Mia. Hope this helps.

Warm Regards,
Customer Service
Staff Answer
answered 4 years, 1 month ago
by
Clarisonic Answers
Bellevue, WA
Question
How do I change shipping destination from the United States to Europe (not UK)
The site keeps telling me to enter zip code, but since I live in Denmark, it won't accept it. Can I still place my order?
Gender: Female
asked 4 years, 2 months ago
by
Anonymous
Denmark
on Clarisonic Mia
1 answer
Answers
answer 1
HI,
Unfortunately we do not ship to Denmark, you would have to ship it to somewhere in the US or find a website that will ship to you. Sorry for any inconvenience this may cause.

Warm Regards,
Customer Service
Staff Answer
answered 4 years, 1 month ago
by
Clarisonic Answers
Bellevue, WA
Question
What to do after cleansing?
After I use the Mia, do I just use a towel to dry off my face or should I rinse my face off first then dry with towel?
Gender: Female
 
Products related to my question
Clarisonic Mia
 
 
 
 
 
asked 4 years, 1 month ago
by
aceismybuddy
on Clarisonic Mia
2 answers
Answers
answer 1
Rinse your face first and then pat it dry with a towel. Don't rub it dry with the towel though.
answered 4 years, 1 month ago
by
Anonymous
answer 2
Hi,
You will want to do a rinse first to wash away any soap that has been left on your face then towel dry. Hope this helps.

Warm Reagrds,
Customer Service
Staff Answer
answered 4 years, 1 month ago
by
Clarisonic Answers
Bellevue, WA
Question
Sensitive skin--Mia or Classic?
I have sensitive skin, should I go with the Classic because it has two speeds, or will the Mia's normal speed be okay? Thanks!
Gender: Female
asked 4 years, 1 month ago
by
Anonymous
on Clarisonic Mia
2 answers
Answers
answer 1
Go with the Mia... I have sensitive skin and the Mia has been wonderful!
answered 4 years ago
by
Anonymous
answer 2
I use Mia with sensitive attachment and love it. My skin is in better condition than before.
answered 4 years ago
by
SashaZMD
Bethesda, MD
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