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View all questions > Sonic Infusion Systems Q & A

Customer Questions & Answers for
Opal Sonic Infusion System

Sonic Infusion System
Customer Questions & Answers:
110 Questions
 | 
123 Answers
Product Details

Questions & Answers for Clarisonic Opal Sonic Infusion System

Question
Can I use my own eye serum with Opal Infusion?
Gender: Female
 
Products related to my question
Opal Sonic Infusion System
 
 
 
 
 
asked 3 years, 8 months ago
by
Melinda
Canada
on Opal Sonic Infusion System
1 answer
Answers
answer 1
HI,
We have had good feedback from people who have used their own serum. However we have not done our own studies yet to know which products are most effective. Hope this helps.
Staff Answer
answered 3 years, 6 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Can the Opal charger be used internationally?
Gender: Female
 
Products related to my question
Opal Sonic Infusion System
 
 
 
 
 
asked 3 years, 8 months ago
by
Denise
Seattle
on Opal Sonic Infusion System
1 answer
Answers
answer 1
Yes, The opal is compatible with 100-240 Vac 50/60 Hz. allowing it to be used worldwide. If the shape of the plus does not fit the power outlet, use an attchment plug adapter of the proper configuration for the power outlet.

Hope this helps
Staff Answer
answered 3 years, 6 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Skin and Neck Irritation
Hello, I received the Clarisonic Pro for Christmas and have been using it once a day with the Nourishing Cleanser. After a few days, my neck developed an itchy rash and my face feels slightly irritated, too. I don't have any existing skin conditions and I'm not sensitive to products such as exfoliants. Am I doing something wrong?
Gender: Female
asked 3 years, 8 months ago
by
KimK
Illinois
on Opal Sonic Infusion System
1 answer
Answers
answer 1
Thank you for your inquiry, I am sorry you are having complications with our product. Please call us at 888-525-2747 so we can file a "user concen" for you and have you talk to our clinical department personnel to determine if the product is right for you or give you any other options. I hope this helps. Thank you.
Staff Answer
answered 3 years, 7 months ago
by
Clarisonic Answers
Bellevue, WA
Question
I got my clarisonic today and its in the charger and it keeps beeping and there are 2 green lights flashing on the back. What does that mean?
Gender: Female
 
Products related to my question
 
 
 
asked 3 years, 6 months ago
by
Anonymous
on Opal Sonic Infusion System
1 answer
Answers
answer 1
Hi,
Please call us at 888-525-2747 so we can trouble shoot it with you over the phone. We are open Mon-Fri 6am-5pm pacific time. Anyone here can help you.

Warm Regards
Staff Answer
answered 3 years, 5 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Is there a pro version of the Opal?
Gender: Female
asked 3 years, 5 months ago
by
Anonymous
on Opal Sonic Infusion System
1 answer
Answers
answer 1
Hi,
We currently just have the one version of the Opal.

Warm Regards
Staff Answer
answered 3 years, 5 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Can you use the Opal above your eyelid and beneath your brow?
And if so, would you start the timer over again to complete the session doing the 2 areas above the eyelid?
Gender: Female
asked 3 years, 5 months ago
by
Anonymous
on Opal Sonic Infusion System
1 answer
Answers
answer 1
Hi,
Yes you can do your orbit bone, the area right under your brow above your eyelid. You might find you will have to run it a extra session due to not having enough time to do the whole eye. Hope this helps

Warm Regards,
Customer Service
Staff Answer
answered 3 years, 5 months ago
by
Clarisonic Answers
Bellevue, WA
Question
Can the Opal help a droopy upper eyelid?
I am 53 and have one droopy upper eyelid, which is on the side I sleep on. I am wondering if the sonic action and serum could help with this? I am not looking for a miracle, only some improvement.
Gender: Female
asked 3 years, 5 months ago
by
Jane
St. Louis, MO.
on Opal Sonic Infusion System
1 answer
Answers
answer 1
HI,
Great question, the ingredients in the Opal's Anti- Aging serum help firm, plump,brighten, and hydrate. All of which could help improve the appeance of the droopy eyelid when used daily.
Staff Answer
answered 3 years, 3 months ago
by
Clarisonic Answers
Bellevue, WA
Question
I've lost my Opal charger. Can my Mia charger be used instead?
Gender: Female
asked 3 years, 4 months ago
by
Marty
on Opal Sonic Infusion System
1 answer
Answers
answer 1
HI,
The cord for the Mia and Opal can be interchanged however you would need the actual charger piece it connects into. If you do not have that we can sell you an opal charger. Our number is 888-525-2747 we are open 6am-5pm pacific time. Hope this helps.

Warm Regards,
Customer Service
Staff Answer
answered 3 years, 2 months ago
by
Clarisonic Answers
Bellevue, WA
Question
my applicator tip broke off of my opal..Where can I purchase a new one?
Gender: Female
asked 3 years, 4 months ago
by
Anonymous
on Opal Sonic Infusion System
1 answer
Answers
answer 1
HI,
You can purchase the opal tips right off the website or by calling into us at 888-525-2747 we are open Mon-Fri 6am-5pm pacific time. They are 4 tips for $15. Hope this helps.

Kind Regards,
Customer Service
Staff Answer
answered 3 years, 3 months ago
by
Clarisonic Answers
Bellevue, WA
Question
can i use my own serum?
Gender: Female
asked 3 years, 3 months ago
by
minda
philippines
on Opal Sonic Infusion System
1 answer
Answers
answer 1
HI,
Yes the opal will work with other serums, as long as it is not a cream it should work great. HOpe this helps.

Kind Regards,
Customer Service
Staff Answer
answered 3 years, 3 months ago
by
Clarisonic Answers
Bellevue, WA
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